Sourcing relationships that are merely tolerated are not fertile ground for innovation and value creation. The ability to create an environment that fosters innovation and process improvement by...
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In this document, ISG studied twelve companies who implemented an "Outsourcing Center of Excellence" (CoE) business management model for governing multiple service providers. This multisourcing...
Five Keys to improving the strategic contribution of the procurement function without sacrificing cost efficiency.
The presentation outlines key trends in BPO including mature and emerging areas, the differences between BPO sourcing and classic Strategic Sourcing, mistakes commonly made by Strategic Sourcing...
In-depth white paper discusses approaches to managing multi-sourced outsourcing and tips for success.
A thorough white paper on the buyer/seller collaborative relationship
This paper discusses the opportunities and challenges associated with server virtualization initiatives, presents issues that enterprises should consider prior to undertaking virtualization...
Paper discusses issues surrounding offshore security and ways to manage risk.
An alternative to the standard Request for Quotation.
Paper considers the role of procurement as "core" versus "back office" and whether it can be outsourced.