This white paper explains trends in procurement outsourcing, areas within the procurement space that lend themselves to a global delivery model and the key respective benefits. In addition, we...
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Procurement as a function is evolving in tune with the global business scenario, and developments such as vendor consolidation, growth of procurement outsourcing, commitment-based pricing, and...
The service provider community is keenly aware of the dilemma facing companies considering procurement outsourcing. The providers know well that savings drives procurement outsourcing, so during...
This ISG white paper describes the four areas of supplier risk regulators look at and the 15 characteristics of good supplier risk management that will meet ever increasing and more rigorous...
Financial Services Enterprises Focus on Governance, Transparency and Supply Chain Risk
Regulators are subjecting financial services businesses to more intense
scrutiny, partly in...
In July of 2012, CEMEX, a company which sells integrated business solutions for construction in over 50 countries, announced that it expects to save close to $1 billion through a 10-year strategic...
Mitigate the Risks of “Shadow” IT Organizations with a Roadmap for Sourcing Integration
The role of the chief information officer (CIO) — and consequently the role of the information technology (IT) department as a whole — has changed significantly in recent years, especially as the...
The ITO Governance Challenge - Overcoming Barriers to Achieve Operational and Financial Transparency
According to ISG research, companies lose between 5 and 30 percent of the
expected value of their outsourcing relationship through ineffective governance.
A significant portion of this...
Services contract at the end? Some introspection may be in order!
Cynthia Hollandsworth Batty, Director, ISG ...