This ISG white paper examines traditional approaches to outsourcing negotiation and their limitations in the context of current business challenges, as well as emerging solution-based strategies...
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This white paper explains trends in procurement outsourcing, areas within the procurement space that lend themselves to a global delivery model and the key respective benefits. In addition, we...
Financial Services Enterprises Focus on Governance, Transparency and Supply Chain Risk
Regulators are subjecting financial services businesses to more intense
scrutiny, partly in...
This ISG white paper is designed to help IT organizations navigate the nuances of data backup and recovery and select an appropriate data protection solution that addresses business needs.
The ITO Governance Challenge - Overcoming Barriers to Achieve Operational and Financial Transparency
According to ISG research, companies lose between 5 and 30 percent of the
expected value of their outsourcing relationship through ineffective governance.
A significant portion of this...
Sourcing relationships that are merely tolerated are not fertile ground for innovation and value creation. The ability to create an environment that fosters innovation and process improvement by...
A thorough white paper on the buyer/seller collaborative relationship
An alternative to the standard Request for Quotation.
White paper explains "multi-sourcing" as a means to create a more productive sourcing environment and bring better results.
Article on best use of Performance Management tools to effectively implement outsourcing.