Supplier performance management encompasses capturing, measuring, analyzing and reporting the supplier’s performance to ensure a long and sustainable supply base. In this dynamic world, access to...
Browse the SRC
This ISG white paper describes the four areas of supplier risk regulators look at and the 15 characteristics of good supplier risk management that will meet ever increasing and more rigorous...
Financial Services Enterprises Focus on Governance, Transparency and Supply Chain Risk
Regulators are subjecting financial services businesses to more intense
scrutiny, partly in...
Motorola | ISG
Businesses are increasingly interested in “pay by the drink” utility computing. This approach to service delivery has the potential to dramatically reduce costs by...
In this document, ISG studied twelve companies who implemented an "Outsourcing Center of Excellence" (CoE) business management model for governing multiple service providers. This multisourcing...
Five Keys to improving the strategic contribution of the procurement function without sacrificing cost efficiency.
A thorough white paper on the buyer/seller collaborative relationship
Article on best use of Performance Management tools to effectively implement outsourcing.
Article about insurance and risk outsourcing.
This video provides an excellent overview of supply chain management risk and includes such learning objectives as; the critical nature of supply chains today, sources of risk for modern supply...