Most organizations struggle with understaffed vendor management teams who must labor to create the optimal processes, structure and automation to support effective vendor management. This session...
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This presentation was geared towards those who wanted answers to critical questions regarding outsourcing services agreements. In this session, the presenters discussed the most commonly...
The original value proposition associated with implementing a first generation managed services procurement program was focused on visibility into workforce, cost benefits and risk and compliance...
Shorter contract terms, increasingly complex multi-sourcing deals and new technologies have all converged, creating a whirlwind of needs for sourcing professionals. They are challenged with...
As companies increase their use of global services and sourcing, the size and complexity of their global operations becomes more difficult to manage. A holistic approach to managing these...
Companies seek the potential benefits of cloud-based computing, but IT sourcing pros know that "the devil's always in the details." Converting from a traditional technology to a cloud-based...
Organizations are engaging external resources at increasing rates to help meet seasonal demands, deliver projects requiring specialized skills or simply to take on processes that allow internal...
Think you know everything about delivering global business services? You probably do. It's been around for a while, right? Ironically, it's everything you already know that will make you fail in...
The presenters walked through the journey from a new company spin-off that used the same organizational structure as before - to a new organization that is better aligned with all key stakeholders...
Spread across geography and business units, Corporate Services supports every employee and function. While the services are visible, the cost can be hard to see and control. Corporate Services are...