The original value proposition associated with implementing a first generation managed services procurement program was focused on visibility into workforce, cost benefits and risk and compliance controls. As usage has increased and evolved, additional value is being realized by analyzing the real-time data that managed services programs now enable companies to easily access. In this session, presetners shared best practices for creating such a program, the various support levels of managing it and the impact of the funding models.
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The original value proposition associated with implementing a first generation managed services procurement program was focused on visibility into workforce, cost benefits and risk and compliance controls. As usage has increased and evolved, additional value is being realized by analyzing the real-time data that managed services programs now enable companies to easily access. In this session, presetners shared best practices for creating such a program, the various support levels of managing it and the impact of the funding models.