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With changes in technology and workforce, some components of back office operations are becoming less efficient and more dysfunctional. Departmental lines are redrawn and efficiency is at risk as...

Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...

Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...

Gone are the days when value from outsourcing was based on "getting the same output for less." Present day outsourcing is founded on transformation goals and measured in ways beyond just...

With the advancement of remote access technology, the global workforce has become increasingly mobile. It is not just more accepted for tech workers to live and work outside the reaches of...

Lack of innovation consistently tops the list for reasons people are dissatisfied with outsourcing. Root causes include ingrained behaviors and lack of organizational maturity in addition to...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

Cloud contracts continue to present issues and risks. This session provided the perspectives of both buyers and suppliers on negotiating cloud contracts based on an annual survey. Presenters...

In the financial services industry where scrutiny is high and compliance is crucial, there are clear benefits to implementing an end-to-end Source-to-Pay solution. In this session, Fannie Mae...

The goal of every P2P (Procure-to-Pay) initiative is to achieve compliance: compliant purchases from approved vendors at contracted prices, following a compliant buy/pay approval process....

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