Evening the Managed Services Playing Field: What Was and What Will Be
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how expectations, services and millennial environments have contributed to an evolved playbook to ensure the transition of services results in efficiency and effectiveness. This session covered how to define success, outline a new set of expectations for program management and make financial considerations.
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The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how expectations, services and millennial environments have contributed to an evolved playbook to ensure the transition of services results in efficiency and effectiveness. This session covered how to define success, outline a new set of expectations for program management and make financial considerations.