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Shorter contract terms, increasingly complex multi-sourcing deals and new technologies have all converged, creating a whirlwind of needs for sourcing professionals. They are challenged with...

Completely new challenges in 2012 are surfacing. CIOs are being forced to consider Big Data, Analytics, Cloud, Virtualization, and Social and Mobile technologies to deliver business value....

Resource Origin:  DLA Piper

The Requirements Builder is designed to give you a head start with your outsourcing projects. The tool is an automated questionnaire which builds a comprehensive...

Resource Origin:  ISG

Two things are certain about Business Process Outsourcing (BPO) in 2013. First, it will continue to grow. Second, many companies will enter BPO arrangements without a...

Resource Origin: KPMG

Organisations embarking on offshoring face multiple challenges; many of which can be extremely daunting. However, when the key challenges are fully understood,...

 This SIG Research Report is based on interviews and research performed during the second half of 2002, a time when outsourcing of the procurement function was being considered by an increasing...

Along with Artificial Intelligence, Robotics is one of the fastest growing and sometimes least understood industries in the world. Recent studies have estimated that by 2025, half of the jobs in...

Source Origin: Scott Madden

"Over the past 10 years, leading multi-nationals have evolved the scope and scale of their shared services organizations, and an expanded model has emerged. What...

Resource Origin: Scott Madden

"Many successful companies gain market advantage, operational efficiencies, and flexibility via a leaner, focused, and more nimble services organization. To...

Resource Origin: Scott Madden

This is a series of three articles focused on intelligent automation in today’s global business services.

Article 1: Global Business Services: The...

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