The following links are resources from the 2016 Montreal Regional Meeting.
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3rd Party Risk from a Sourcing and Corporate View
Three years ago, the National Bank of Canada embarked on a strategic project with a mission of better managing indirect services procurement through strong operational efficiencies and the use of...
For some companies, up to 80 percent of their indirect spend is on services. While this spend is often overlooked or undermanaged due to it's complexity, unique challenges, it is one of the area...
For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is...
If your organization is involved in any type of Global Business Services (GBS) relationship, whether its outsourcing (ITO/BPO/KPO), shared services or digital services and whether your...
Your key supplier relationship are more important than ever to your organization's success. That's why ensuring your suppliers are delivering maximum business value is a must. How can you be...
Original Source: Morgan Stanley
"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...