SIG Resource Center

Achieving Greater Visibility and Savings: Using Technology and Managed Services at National Bank of Canada

Three years ago, the National Bank of Canada embarked on a strategic project with a mission of better managing indirect services procurement through strong operational efficiencies and the use of technology. National Bank worked with HCMWorks to implement and organize these untapped areas of expense through the use of online automation. The results have been significant and by using a vendor-funded model, National Bank has been able to execute this program at a net-neutral cost to the bank.

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