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Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...

Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...

In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...

HfS Research | HfS Research

It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....

The 10-campus University of California (UC) was challenged to save $200 million annually within five years as part of the "Working Smarter" initiative. This included acquiring ancillary purchasing...

More than 35% of employers worldwide have reported skill shortages in 2014. This is the highest percentage in almost a decade and has been confirmed by numerous credible sources including Deloitte...

HfS Research and SIG partnered in February 2014 to launch a semi-annual procurement benchmarking study, the Procurement Value IndexTM. Procurement organizations continue to feel pressure to...

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