Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s outsourcing relationships between the enterprise
buyers (customers) and their outsourced service providers. In conjunction with
HfS, these outsourcing industry stakeholders created this definitive Blueprint
for the outsourcing industry. Downloaded sixteen thousand times and disseminated
throughout hundreds of global organizations, the Blueprint’s HfS Four Industry
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Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s outsourcing relationships between the enterprise
buyers (customers) and their outsourced service providers. In conjunction with
HfS, these outsourcing industry stakeholders created this definitive Blueprint
for the outsourcing industry. Downloaded sixteen thousand times and disseminated
throughout hundreds of global organizations, the Blueprint’s HfS Four Industry