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This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...

Review evaluation results, including scoring matrix with numeric grades and comments, dependencies, and links between assessments. Includes specific metrics, charts, analytics and reports.

Template worksheet for assessing performance by Commodity Manager. Includes performance plan worksheet as well.

This paper presents Genpact's findings from applying Lean using its proprietary methodology of Smart Enterprise Processes (SEPSM) to specific processes in Indian hospitals.

A template for a Service Level Agreement (SLA).

The purpose of any industry framework is to guide organizations in establishing, documenting, and maintaining an effective and economic quality management system. This demonstrates to the...

Focuses on performance driven outsourcing and partner management, including positions and responsibilities for success.

Paper addresses improvement opportunities using Advanced Planning Scheduling and alternative approaches.

Ensures Supplier Performance Reviews are comprehensive and organized.

Template with key descriptions, standards, measurements, frequency and reporting mechanisms.

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