Use this tool to build a performance management scorecard for your third parties. The workbook contains a sample performance recognition program.
Browse the SRC
A supplier performance management initiative provides a critical foundation for improving operational performance, reducing supplier risk and improving supply chain efficiency. It is not about...
This survey report spotlights the extent to which organizations across a variety of industries are leveraging some of the essential components of records management, such as document imaging, to...
This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...
Review evaluation results, including scoring matrix with numeric grades and comments, dependencies, and links between assessments. Includes specific metrics, charts, analytics and reports.
Template worksheet for assessing performance by Commodity Manager. Includes performance plan worksheet as well.
This paper presents Genpact's findings from applying Lean using its proprietary methodology of Smart Enterprise Processes (SEPSM) to specific processes in Indian hospitals.
A template for a Service Level Agreement (SLA).
This paper presents a brief overview of what goes into a Service Level Agreement (SLA) contract. It also presents an example of one.
The page you are accessing is a downloadable Excel spreadsheet.