Carol leads organizations to improved client experience and profitability by utilizing her expertise in data analytics, lean/six sigma, outsourcing/supply partnership and team building. She is an inspirational leader who can take complex ideas and translate them into simple actions. These actions are then implemented by bringing together collaborative, cross-functional teams that can optimize results.

In her current role as Divisional Director with CBRE, she is responsible for managing and improving the operations/efficiencies of the Lexmark real estate portfolio .

Carol currently serves on the University of Pittsburgh Advisory Board for The Center for Supply Chain Management and the Sourcing Executive Council for HFS Research. Prior board roles include TruSight, LLC; Treasurer of the Women’s Bond Club; Vice Chair of the Michigan Parkinson’s Foundation and Board Member of Leading Edge Institute.

Personally, she is an avid runner with a goal to run a half marathon in each of the 50 States.

I am an executive-level procurement strategist and sourcing team leader for multinational organizations seeking to create partnerships between the procurement function and stakeholders across the business. I am known for my talents in strategically sourcing goods and services quickly at impressively lower costs.

Most recently, I helped to launch a Boston flagship store for a European fashion retailer (Primark) planning to expand into the US market. Earlier roles (Brown Shoe Company, MeadWestvaco, and Georgia-Pacific) focused on building a top-shelf procurement program and identifying the processes, technologies, and teams to accomplish corporate goals. In my earliest career, I led procurement consulting functions for global Fortune 100 companies as a manager / senior consultant with both Deloitte Consulting and Ernst & Young / Cap Gemeni.

In fact, in every position, I lowered costs, increased diversity spend, and elevated the value of procurement within the organization and specifically to the executive team. By believing that the relationship between procurement and the various departments is one of true partnership, I also found ways to improve operations and decrease the time to market.

To learn more about my procurement and leadership expertise, please connect with me on LinkedIn. 

Elissa Y. Ouyang is the Vice President, Facilities, Fleet and Procurement at California Water Service Group (NYSE:CWT). Cal Water is the third-largest publicly traded water utility in the United States, providing high-quality water and wastewater services to more than two million people in over 100 communities. Ms. Ouyang oversees the development and execution of the company’s strategy in Supply Chain, Procurement, Fleet and Facilities. Under her leadership, the company accomplished many strategic initiatives to improve business efficiency and productivity, and is able to successfully combat the global supply chain challenges during the pandemic. The company has won multiple national awards in Sourcing and Supplier Diversity. Prior to her current position, Ms. Ouyang has held a range of positions at the company, including Chief Procurement Officer, Director of Information Technology and Acting District Manager.  Prior to joining the company, she worked at KPMG Consulting and at RR Donnelley & Sons.

Ms. Ouyang holds a Master of Science in Accounting from the University of Illinois-Chicago, a Bachelor of Fine Arts from the School of the Art Institute of Chicago and is a Certified Public Accountant and Certified Project Management Professional.

Deena is a procurement and supply chain leader at GEP with vast experience in driving transformation programs for numerous clients, enabling them to create achievable plans, unlock effectiveness and efficiency, and realize ultimate sustainable results through focusing on the customer experience and digitalization.

Deena has over 15+ years of experience in management consulting focused on back-office transformation and operating model redesign, including process and organizational design, operational and systems strategy, cost reduction, and service delivery optimization.

She has led large cross-functional transformation programs for her clients increasing efficiencies and performance.  Over her multiple years of experience, she has led various transformation initiatives focused on the organizational vision, design, implementation focusing on change management throughout.

Prior to joining GEP, Deena was a key leader of the Strategy and Transformation group within EY’s Government and Public sector. Prior to EY, Deena worked in strategy and organizational transformation roles focused on operating model optimization, change management, and Procurement at Deloitte and with other consulting companies.

Education

• Masters – Business Management from Catholic University of America
• Bachelors - Information Technology from George Mason University

Dawn Tiura, CEO and President of SIG, SIG University and Future of Sourcing digital publication, has more than 26 years of leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University. Dawn brings to SIG a culture of brainstorming and internal innovation.

Daryl has more than twenty-four years of industry and consulting experience with a wide variety of client exposure including Public Sector, Retail, Food, Finance, Pharmaceuticals, Utilities, Chemicals, Manufacturing, and Contract Manufacturing. He is a subject matter expert in Facilities Management transformation along with Real Estate optimization. His primary clients have been C suite executives where he has advised on various aspects of FM, RE, and procurement strategies.

As an accomplished Procurement Professional with domestic and international experience in operations, extensive training in strategic sourcing and technical ability, Daryl has a solid track record with building key client relationships, winning new accounts, and building client loyalty. He also has strong coaching and leadership skills, complemented by exceptional strategic vision, and business acumen.

Daryl has an MBA and background in procurement along with extensive experience in business and supplier development.

After an extensive career in the retail sector purchasing soft and hard goods from manufacturers and wholesalers, managing logistics, and working with technology providers, Michele switched to the financial industry eleven years ago. Since that time Third Party Risk has become her passion. Today, Michele leads the Third Party Management Team within Technology who are accountable for TD Bank's Infrastructure, Cloud, and Employee Enablement Vendors, as well as the Enterprise Protect portfolio. She likes to view the services she manages for the Bank quite simply as once you open your laptop or save a file, it is likely you are using a service that Michele's Team buys. On top of that, her Team buys services that keep the Bank's data safe!