Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...
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Many people think that leadership is a given once you have a certain title. But it's not the manager-or-higher title that makes you a leader...that's only the beginning. What matters most is what...
As companies increase their use of global services and sourcing, the size and complexity of their global operations becomes more difficult to manage. A holistic approach to managing these...
Think you know everything about delivering global business services? You probably do. It's been around for a while, right? Ironically, it's everything you already know that will make you fail in...