Benchmarks deliver factual insight and transparency into business operations, identifying performance gaps and opportunities for improvement. This session will examine how benchmark analyses are...
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Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select...
Protecting confidential information is mission critical for all stakeholders involved in Business Process Services (BPS) initiatives. However, defining confidential information can be a challenge...
In this session the presenters will dissect the different contracting and buying processes used in two complex sourcing projects, examining the operational implications of each. These deals will...