The Rest of the Story: Tribune's Path to Cost Savings and Process Improvement through Collaborative Outsourcing
Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select and contract with a vendor. The result was that Tribune found itself with contracts that were either too complex to manage or too narrow in focus, and with vendors committed to delivering against the letter of the contract, rather than against Tribune's expectations.
The full content of this page is only available to SIG Members.
Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select and contract with a vendor. The result was that Tribune found itself with contracts that were either too complex to manage or too narrow in focus, and with vendors committed to delivering against the letter of the contract, rather than against Tribune's expectations.