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Pat Mitchell is President of P. D. Mitchell Inc., a Procurement Consulting Practice, and Sr. Advisor, McKinsey & Company, Consumer Operations - Procurement...

Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

"Cognitive technologies are transforming capital markets. Once the preserve of IT experts, they are now moving to center stage—offering enhanced speed, accuracy and efficiency, and creating 20 to...

"Technologies available today could automate more than half of the sourceto-pay process. The potential? Lower procurement costs, greater savings, and more opportunities to pursue new sources of...

"Automation is the focus of intense interest in the global banking industry. Many banks are rushing to deploy the latest automation technologies in the hope of delivering the next wave of...

"Across sectors, business processes are undergoing the most profound transformation since companies replaced paper files with electronic records. A new suite of technologies, including robotic...

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