"Across sectors, business processes are undergoing the most profound transformation since companies replaced paper files with electronic records. A new suite of technologies, including robotic process automation (RPA), smart workflows, and artificial-intelligence techniques such as machine learning, natural language tools, and cognitive agents, promises to radically improve efficiency while eliminating errors and reducing operational risk.
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"Across sectors, business processes are undergoing the most profound transformation since companies replaced paper files with electronic records. A new suite of technologies, including robotic process automation (RPA), smart workflows, and artificial-intelligence techniques such as machine learning, natural language tools, and cognitive agents, promises to radically improve efficiency while eliminating errors and reducing operational risk.