Up until late 1970s the phrases , “Offshore Outsourcing”, “Outsourcing” and “Offshoring” did not exist in the English language. Today, a business meeting does not go by without touching on one of...
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Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
The TELUS Contractor Program Office is an in-house managed Contingent Workforce Program supporting MSP and VMS solutions to engage over 1,300 contingent workers and manage approximately $130M in...
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Why do some Contingent Workforce (CW) programs fail while others turn into home runs? How many CW Suppliers do we need? Are our Suppliers and Managers going around the...
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
This is a sample Supplier Code of Conduct, used by TELUS.
We hear a lot about how world class sourcing organizations implement programs with their suppliers. However, most would actually argue that what drives the greatest degree of success in a...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...