Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
Domain expertise, analytics, technology, automation and delivering value are all important to stay ahead in this fast changing environment and competitive market. In this dynamic keynote address,...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
Blue Lynx Media, a Tribune Company | Dentons | EXL
Historically, when the Tribune Company sought to outsource various transaction processing, finance and accounting functions, it...
Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select...
Protecting confidential information is mission critical for all stakeholders involved in Business Process Services (BPS) initiatives. However, defining confidential information can be a challenge...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
Big data is transforming all aspects of business and society, shifting the problem solving approach from experience and intuition to data and analysis-based fact. Due to improved business...