This paper evaluates ways to monitor, predict and manage Global Sourcing & Outsourcing risks. In this paper, we assess the causes and the consequences of these risks, before presenting a...
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Lessons learned along the way
Set lofty goals
- Long term vision and achievements
- Catch people’s attention
- Backed by a business case
Capture quick wins
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Current governance frameworks are built around traditional sourcing models using labor rate cards to measure performance against contractual SLAs (Service Level Agreements). But traditional...
Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...
As companies increase their use of global services and sourcing, the size and complexity of their global operations becomes more difficult to manage. A holistic approach to managing these...
Think you know everything about delivering global business services? You probably do. It's been around for a while, right? Ironically, it's everything you already know that will make you fail in...
You can select a frontline service provider and sign an innovative, iron-clad, risk sharing contract and still not achieve successful results from your IT Outsourcing partnership. Outsourcing...
The business environment is constantly changing due to increased regulation, globalization, outsourcing of non-core activities and redefined industry best practices. The result is the need for a...
Atul Vashistha, Chairman & CEO, Neo Group
Today, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is changing rapidly. This...
Third party oversight has been elevated to a board-level issue in many companies, requiring them to review sourcing strategy. This begins with a board-approved Outsourcing Strategy Framework,...