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Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...

Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...

The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...

In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...

HfS Research | HfS Research

It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....

Topics covered in this session included:

  • An insider's view on doing business with a public benefit company (PBC) from integrated supply chain to strategic business partners
  • ...

Most of us have learned how to negotiate to get the best "deal." Many savvy negotiators have by now learned the hidden secrets of "winning" by shifting risk to the supplier through contractual...

In this session the presenters will dissect the different contracting and buying processes used in two complex sourcing projects, examining the operational implications of each. These deals will...

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