Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
Like much of life, sourcing is full of opportunities to make costly legal mistakes that could easily be averted. You can form ineffective contracts, violate laws, sacrifice value and violate third...
Numerous suppliers have copies of your data or access to your systems. Few to no suppliers promise absolute data security or indemnify you for the full harm you suffer from a data security breach...
At the 2014 SIG Global Executive Summit in Denver, panelists from both the buy-side and sell-side showcased negotiation tactics for sourcing professionals. Based on feedback from that session,...
The Report to the General Motors Board on the Ignition Switch Recall will eventually be a case study used in business schools around the world. The Report contains specific lessons on interactions...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Jamie Lancaster, VP, Indirect Sourcing, Kroger
I've read a great many books on negotiation. Some of the most notable ones are Getting to Yes by Roger Fisher and...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...