Up until late 1970s the phrases , “Offshore Outsourcing”, “Outsourcing” and “Offshoring” did not exist in the English language. Today, a business meeting does not go by without touching on one of...
Browse the SRC
Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
The TELUS Contractor Program Office is an in-house managed Contingent Workforce Program supporting MSP and VMS solutions to engage over 1,300 contingent workers and manage approximately $130M in...
TELUS |
Why do some Contingent Workforce (CW) programs fail while others turn into home runs? How many CW Suppliers do we need? Are our Suppliers and Managers going around the...
This is a sample Supplier Code of Conduct, used by TELUS.
We hear a lot about how world class sourcing organizations implement programs with their suppliers. However, most would actually argue that what drives the greatest degree of success in a...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
Global organizations have been formally managing their flexible workers with best-of-breed solutions for more than a decade. But, managing your traditional temporary labor is only a small piece of...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...