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Ivan Kotzev, Lead Analyst, CMS Delivery & Transformation, NelsonHall ...

The following links are resources from the 2016 Montreal Regional Meeting.

3rd Party Risk from a Sourcing and Corporate View

Three years ago, the National Bank of Canada embarked on a strategic project with a mission of better managing indirect services procurement through strong operational efficiencies and the use of...

For some companies, up to 80 percent of their indirect spend is on services. While this spend is often overlooked or undermanaged due to it's complexity, unique challenges, it is one of the area...

Over the past few years, Robotics Process Automation (RPA) has rapidly become a key tool for automating operations. However, RPA is just the start of the journey and is now being combined with...

If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is...

Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...

If your organization is involved in any type of Global Business Services (GBS) relationship, whether its outsourcing (ITO/BPO/KPO), shared services or digital services and whether your...

Robotics Process Automation (RPA) is a hot topic right now, but many people still don't know how to use it to their benefit. This session will analyze how organizations can achieve maximum value...

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