For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
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Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
This presentation outlines the benefits of using a Market Reality Assessment in an RFP and contract negotiation.
If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is...
If your organization is involved in any type of Global Business Services (GBS) relationship, whether its outsourcing (ITO/BPO/KPO), shared services or digital services and whether your...
Your key supplier relationship are more important than ever to your organization's success. That's why ensuring your suppliers are delivering maximum business value is a must. How can you be...
During this panel discussion, you will hear from buyers, suppliers and a leading advisory firm about their perspectives, experiences and best practices in Corporate Social Responsibility (CSR),...
Original Source: Morgan Stanley
"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...
Digital innovation is affecting the entire enterprise including every business function and sourcing relationship within it. What does this mean for how you and your organization maximize business...