A whitepaper about obligation management and full contract lifecycle management.
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Not achieving the return on investment you expected through best of breed outsourcing? This paper outlines the most prevalent hidden costs faced by IT organizations with multiple service providers...
How can legal departments reduce costs while continuing to protect the company and improve in-house capacity? It's a challenging balance. And one option that's gaining momentum is legal process...
This paper presents how ITIL has evolved with the changing needs of sourcing. It includes how multi-sourcing brings its own set of challenges that need the antidote of a Service Integrator, and...
Legal process outsourcing (LPO) is a reality. Legal work is starting to move from law firms to LPO providers around the world. There are those who prophesize the end of (large) law firms and...
A large portion of Fortune 500 organizations are now using cloud computing-based services. The main benefits of cloud-based services include obtaining greater flexibility for the organization,...
Lessons learned along the way
Set lofty goals
- Long term vision and achievements
- Catch people’s attention
- Backed by a business case
Capture quick wins
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Key Takeaways:
- LPL did a lot of internal prep-work and that paid out in a big way
- CPM Braxis assigned experienced resources to the account to ensure success
- Year-over-year...
Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...
Lessons Learned
-Culture will impact growth of your program
-Provide clear objectives and means to achieve them
-Communicate a consistent message (ESM team)...