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Traditional outsourcing approaches replace employee labor with supplier labor, often offshore. Increasingly, however, suppliers are able to automate work using robotic process automation (RPA) and...

This comprehensive report describes an actionable set of eight elements required for successful RPA orchestration. Symphony Ventures collaborated with HfS Research with the objective to help RPA...

Boards are paranoid about the impact of automation and AI, but they struggle to turn it into an actionable mandate. Part of that is due to the pace of change which is nothing short of astounding....

Distributed Ledger Technologies (DLT), including blockchain, promise to change fundamentally business models and are potentially as significant as the impact of the internet itself. 2017 was the...