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Domain expertise, analytics, technology, automation and delivering value are all important to stay ahead in this fast changing environment and competitive market. In this dynamic keynote address,...

The concept of Design Thinking is creating a buzz. The Harvard Business Review has featured news stories on it... several consulting companies are adopting it... and large corporations are also...

News stories about major data breaches have become increasingly common. Companies that are suffering from these breaches range from small startups to major multi-national corporations and even...

With changes in technology and workforce, some components of back office operations are becoming less efficient and more dysfunctional. Departmental lines are redrawn and efficiency is at risk as...

Procurement is at an inflection point. Leading procurement organizations have transformed themselves into a lynchpin of enterprise strategy, while many others remain stuck in old paradigms and...

Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...

Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...

Managing the procurement of contingent labor is not an easy task. Most companies rely on their historical rates or their supplier's proposed rates when negotiating for new talent. But neither...

Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...

Company consolidations, acquisitions and mergers are becoming commonplace in today's business environment. Often when these changes occur, multiple processes and systems for managing the external...

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