Ivan Kotzev, Lead Analyst, CMS Delivery & Transformation, NelsonHall ...
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Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...
Lack of innovation consistently tops the list for reasons people are dissatisfied with outsourcing. Root causes include ingrained behaviors and lack of organizational maturity in addition to...
The presenters walked through the journey from a new company spin-off that used the same organizational structure as before - to a new organization that is better aligned with all key stakeholders...
The majority of all outsourcing deals fail to deliver expected value. Oftentimes procurement is so focused on getting the deal signed that we fail to prepare for what happens after the ink dries,...