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Complex Outsourcing Deals: New Strategies for Planning, Sourcing and Governing, Part II: Preparing and Planning

Shorter contract terms, increasingly complex multi-sourcing deals and new technologies have all converged, creating a whirlwind of needs for sourcing professionals. They are challenged with...
Complex Outsourcing Deals: New Strategies for Planning, Sourcing and Governing, Part I: An Introduction

Shorter contract terms, increasingly complex multi-sourcing deals and new technologies have all converged, creating a whirlwind of needs for sourcing professionals. They are challenged with...
Pervasive Artificial Intelligence in Software: Trends & Impact on Outsourcing

Original Source:  Everest Group

"One prediction I have made about the future of service delivery automation (SDA) is that increasingly enterprise software will have the technology embedded...