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For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
The Flick of a Switch: Procurement Lessons from the Ignition Switch Recall Report to the GM Board

The Report to the General Motors Board on the Ignition Switch Recall will eventually be a case study used in business schools around the world. The Report contains specific lessons on interactions...
Being Schooled in Procurement: Ancillary Purchasing Technologies and Analytics across the University of California

The 10-campus University of California (UC) was challenged to save $200 million annually within five years as part of the "Working Smarter" initiative. This included acquiring ancillary purchasing...