All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select...
Protecting confidential information is mission critical for all stakeholders involved in Business Process Services (BPS) initiatives. However, defining confidential information can be a challenge...
The best sourcing thought leaders continually seek opportunities for achieving a best-in-class procurement practice, while not spending a fortune on applications. Outsourcing with a nearshore...