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When negotiating in high-stakes, high-risk (“extreme”) situations with suppliers, the tendency is to act quickly and forcefully. Yet acting in haste to take charge and look in control often leads...

Consulting, Marketing, and Legal spend have long been considered impervious to strategic sourcing efforts. But as strategies in other categories have stabilized, the...

Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

Procurement organizations can only make so much progress by relying on senior management to require centralized procurement. To gain effective compliance with spend management programs, to get...