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Procurement as a function is evolving in tune with the global business scenario, and developments such as vendor consolidation, growth of procurement outsourcing, commitment-based pricing, and...

In the face of falling demand, increasing competition from overseas and raw material prices creeping upwards, executives look for ways to reduce the cost base without reducing quality, and retain...

In July of 2012, CEMEX, a company which sells integrated business solutions for construction in over 50 countries, announced that it expects to save close to $1 billion through a 10-year strategic...

This ISG white paper is designed to help IT organizations navigate the nuances of data backup and recovery and select an appropriate data protection solution that addresses business needs.

Mitigate the Risks of “Shadow” IT Organizations with a Roadmap for Sourcing Integration

The role of the chief information officer (CIO) — and consequently the role of the information technology (IT) department as a whole — has changed significantly in recent years, especially as the...

In this presentation, Jack Hess – VP of Business Transformation and Solutions at Xchanging, the global procurement specialist – will explore the negative perceptions he sees toward the word ‘...

Motorola | ISG

Businesses are increasingly interested in “pay by the drink” utility computing. This approach to service delivery has the potential to dramatically reduce costs by...

Sourcing relationships that are merely tolerated are not fertile ground for innovation and value creation. The ability to create an environment that fosters innovation and process improvement by...

​​In this document, ISG studied twelve companies who implemented an "Outsourcing Center of Excellence" (CoE) business management model for governing multiple service providers. This multisourcing...

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