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New Approaches to outsourcing support functions in 2009: Impact of economic downturn on support functions, new approaches to HR BPO, F&A BPO and procurement BPO

Business issues in credit crunch are not just cost
reduction:

- BPO has major role to play in improving customer
retention and facilitating new market entry as well as...

This presentation includes description of various factors driving a change with IT services, outsourcing growth, how IT is changing the way we work, different points of view among business...

Objectives of this presentation are to capture how the market is changing, identify the impact on buyers and
sellers of IT services, discuss how CSC is addressing
these impacts, and...