Perspective on ITO for the Mid-Market organization.
Browse the SRC
Procurement outsourcing panel including professionals from Caterpillar, ICGCommerce, IBM, Wyeth and Infosys discussion about overall market characteristics of procurement, procurement process in-...
This presentation is about lessons learnt for business process outsourcing.
Business Process Selection
What functional processes would lead to an optimal outsourcing...
Outsourcing governance process for BPO including best practices and dealing with issues.