How BPO drives Stakeholder Value
Case Study – Whirlpool Corporation …
and how technology drives BPO value capture
Browse the SRC
Intellectual Property Rights 101
Topics
• Copyrights
• Trademarks
• Patents
• Trade Secrets
Resource Origin: KPMG
Organisations embarking on offshoring face multiple challenges; many of which can be extremely daunting. However, when the key challenges are fully understood,...
Original Source: Economics e-Journal/UC Berkeley
This overview of transaction cost economics is organized around the "Carnegie Triple" - be disciplined; be interdisciplinary; have an...
This short presentation includes some best practices on professional networking.
This session explores the risks, benefits and strategies for success in restructuring or re-bidding a contract with one or more incumbent suppliers. This session will also review the in-sourcing...
Has Outsourcing Kept It’s Promise?
Topics:
- Share recent PwC research results on outsourcing
- Perspective on critical success factors for "getting it right"
- ...
Topics:
Porter’s Five Forces Model
Value Chain and Five Competitive Forces
Supplier Power
Supplier Relationship Continuum
Types of Supplier Strategies
M&A...
Table of Contents
Introduction
Keys to Developing an Effective Communication Plan
Case Study—An ACS Success Story