Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
Browse the SRC
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
US Foods | Mindcrest
The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...
The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....
State Street | BMO Financial Group | Mindcrest
Whether referring to in-house law departments or law firms, the law function has lagged considerably in the implementation of metrics...