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Session 11"Beyond the Benchmark Survey: How Cloud Computing Innovations are Transforming the Way Organizations Measure Results and Drive Performance" (PDF file)

Agenda

  • Challenges with traditional benchmark surveys
  • Innovation that is changing reporting and benchmarking
  • The 10 must measure metrics and KPIs
  • How to...
How GBS Adoption, Regulatory Compliance, and As-a-Service Are Driving Governance Maturity

Research continues to suggest that the majority of large enterprises are adopting a Global Business Services delivery model. Meanwhile, federal regulators are providing increasingly specific...
How Best-In-Class Organizations Use Integrated AI in Contract Lifecycle Management

One of the ways to drive more efficient and sustainably successful services procurement programs includes using technology, data, and analytics. But where do you start? Where it all begins: a good...