How GBS Adoption, Regulatory Compliance, and As-a-Service Are Driving Governance Maturity
Research continues to suggest that the majority of large enterprises are adopting a Global Business Services delivery model. Meanwhile, federal regulators are providing increasingly specific guidance on how outsourcing relationships need to be managed. As if that wasn't enough, we are seeing As-a-Service gaining a foothold and disrupting our legacy environments. All of these business trends are requiring that service delivery governance become more mature.
Topics covered in this session included:
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Research continues to suggest that the majority of large enterprises are adopting a Global Business Services delivery model. Meanwhile, federal regulators are providing increasingly specific guidance on how outsourcing relationships need to be managed. As if that wasn't enough, we are seeing As-a-Service gaining a foothold and disrupting our legacy environments. All of these business trends are requiring that service delivery governance become more mature.
Topics covered in this session included: