The original value proposition associated with implementing a first generation managed services procurement program was focused on visibility into workforce, cost benefits and risk and compliance...
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Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Vendor Management & Governance (VM&G) are the nerve centers for optimizing the value exchange between an enterprise outsourcing buyer and their provider(s). Join Sirion and Alsbridge in...
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
Impact of the pandemic on Strategic Relationship Management & Governance
Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...