Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
Browse the SRC
Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
As the use of non-employee labor continues to grow, more procurement professionals are being asked to source solutions for a Vendor Management System (VMS). These systems have been around since...
Organizations, large and small, are becoming increasingly dependent on a workforce comprised of non-employees. Progressive companies have embraced a sensible plan that has some portion of their...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
While mid-market companies comprise only 1% of the total number of commercially active firms, they have led national job growth over the past few years, employing approximately 53 million workers...