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As procurement programs mature many of the traditional performance metrics and job descriptions will begin to change. This is specifically true at Bell where we are now being asked to complete and...

The following links are resources from the 2016 Montreal Regional Meeting.

Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...

Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...

The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...

You can select a frontline service provider and sign an innovative, iron-clad, risk sharing contract and still not achieve successful results from your IT Outsourcing partnership. Outsourcing...

Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...

This presentation explains about how to find a vendor management technology or managed services vendor. It includes tips to engage a vendor that can leverage technology and required elements to...

Frank Palermo, Sr. VP Technical Solutions Group, Virtusa

There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...

Bell Canada | HCMWorks

The session presenters will discuss the lessons learned around the "next evolution” (and the larger spend), of Indirect Procurement; which they have...