Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
Browse the SRC
Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
KeyBank
This session will address Enterprise Partner Management, specifically the objectives, scope and approach. For example, the need for active management of supply partners...
How does your organization measure the performance of your Sourcing group?
This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
How do you build trust, momentum, energy and passion into every member of your team, whether you’re the long-time leader or the newest rookie? And when the workday is done, how do you bring the...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
Great leaders know the secrets to help themselves and their team members move from “it’s a job” to “it’s my PASSION.” They energize and engage the team, build effective and connected relationships...