Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
Verizon | Infosys
Having implemented shared services, many companies are now working to optimize management and delivery. Organizations are seeking to benefit from a strategy that...
Procurement outsourcing has become a definitive agenda item for CXOs as companies strive to achieve ‘capability optimization’, where procurement service costs are lower and value delivered higher...
Verizon, UnitedHealth Group| Fieldglass
The U.S. Bureau of Labor Statistics reported that the temporary services industry added almost a half million workers between June 2009 and...
During this panel, the members will discuss the construction of source-to-procure outsourcing engagements. Panelists intend to address the type of value creation irrespective of size, that a new...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
Are you effectively managing your indirect spend? ERP systems rarely extend beyond P2P to assist in more complex sourcing activities. At the...