With so many choices and so many providers, how does the modern sourcing, procurement and/or shared services professional make sense of all the options and (more importantly) what is the right mix...
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In this paper the authors, who have personal experience of working at board level as executive and non-executive directors, discuss how procurement professionals can position themselves best to...
Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...
In Sales and Marketing, companies use Customer Satisfaction Surveys to provide indicators of consumer purchase intentions and loyalty. According to Wikipedia, "Customer satisfaction data are...
Whether it is the mitigation of supply chain disruption or driving new levels of collaboration and innovation with your third parties, having a strong supplier and vendor management program in...
This paper uses collected sample data from 96 cities across 33 states in the U.S. to examine statistical relationships and predictions between business tax rates, city financial statement line...
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Nearshore Executive Alliance: Ci&T / iTexico / TIMIT Solutions
When you hear nearshore, you probably think of its well-known advantages: similar time zone, geographical...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Charles Schwab | KPMG
Many companies have established formal vendor risk management programs as a response to external market conditions, regulatory requirements, and/or internal...